Mid Level Windows Systems Administrator
Windows Systems Administrator
The Windows Systems Administrator has at least 5 years of experience and is primarily responsible for the administration, availability, performance, monitoring, documentation and maintenance of the desktop and server environment. The Windows Systems Administrator’s role is to operate and tune desktops, servers, and related components to ensure high levels of availability and security of the supported business applications. This individual will be providing Level 1 support to our global user community and will also participate in the planning and implementation of automated system upgrades. This individual will be a member of a small collegial team and will help insure that systems and network management is consistent with company goals, industry best practices and regulatory requirements.
Strategy & Planning
Participate in and support capacity planning and the development of long-term strategic goals for the desktop environment in conjunction with other teams and end users.
- Develop, document, enforce and maintain standards and procedures.
- Manage the environment including installing, configuring, deploying, and supporting middleware products.
- Review and deploy operating system releases and vendor-supplied patches according to best practices.
- Anticipate, identify, troubleshoot, and resolve hardware and software problems across the enterprise.
- Monitor, test, and tune system performance.
- Recommend and execute modifications to systems to improve efficiency, reliability, availability and performance.
- Create and maintain backup/recovery and contingency plans for Windows desktops and servers.
- Assess capacity and make recommendations on server sizing based on projected growth.
- Administration of other software/hardware that is the responsibility of the Windows team.
- Plan, test and implement software upgrades; monitor alerts; administer licenses; interface with vendor.
- Provide day-to-day operational support to all staff members, assist with project activities and act as backup for other infrastructure services staff; follow direction and guidance of senior members of the team.
- Provide 24×7 production support including off-hours work.
- Perform root cause analysis on critical incidents and events in the servers and networks.
- Plan upgrades, migrations, builds, other changes in the infrastructure
- Provide technical support in troubleshooting servers, network and system issues
- Act as the primary interface between IT teams for server and network issues.
- Provide capacity analysis and participate in performance tests.
- Maintain an accurate inventory of existing desktop, server software and hardware and virtual environments to provide server resources for projects.
- Monitor server environment by setting alerts, reviewing error logs
- Windows (2003, 2008, 2012, 7, 8, 10)
- Dell desktops, R-Series rack mount servers, Compellent storage and Force10 networking switches
- Virtualization platforms: Hyper-V, VDI, VMWare, Citrix
- DNS, DHCP, Active Directory, LDAP, GPO management, AD Self Service, SSO
- Systems and network troubleshooting
- PowerShell and Python
- Citrix Administration on both physical and virtual devices
- SSL Certificate management
- Familiarity with Linux
- Familiarity with Docker
- Familiarity with AWS, Azure or another cloud computing platform