Quantitative Trading Firm #015

(NYC / Hybrid – Elite Tech-Driven Financial Environment)

This isn’t your average help desk gig. We’re looking for an IT Operations Engineer who thrives at the intersection of automation, end-user excellence, and platform reliability. In a Fast-Moving, High-Performance Trading environment, you’ll be the force that keeps critical systems running seamlessly while eliminating manual toil with code.

If you can code, automate, and still deliver best-in-class white-glove support — this seat is built for you.

What You’ll Do

Automate IT operations: Build and maintain scripts, workflows, and tools to reduce repetitive tasks and scale the team’s impact.
Deliver sharp, responsive support: Tackle complex hardware/software issues for global end users (onsite + remote).
Own core SaaS platforms: Administer, secure, and optimize Okta, Google Workspace, Jira, Microsoft 365, Slack, Zoom, and more.
Drive IT asset lifecycle: Partner with procurement to ensure compliance, accuracy, and availability of mission-critical assets.
Champion onboarding: Own smooth, secure setup of accounts and hardware for new hires — first impressions matter.
Keep knowledge flowing: Create and refine documentation that elevates the IT function across the firm.
Be part of the guard: Join the on-call rotation, ensuring resilient IT support coverage for a global environment.

What We’re Looking For

5+ years of IT operations/support in a fast-paced, tech-heavy shop.
Comfort across macOS, Linux, and Windows.
Proven admin chops with Okta, Google Workspace, Jira, Slack, Zoom, M365.
Familiarity with developer workflows, Git, CI/CD, and the ability to bridge IT with engineering.
Python scripting/automation experience — you eliminate toil with code.
Strong analytical mindset, problem-solver by nature, and relentless focus on user experience.
Customer-first, proactive, and collaborative, with communication skills to match.

Why This Role Stands Out

Automation + Support: Rare blend — not just tickets, but coding and platform engineering.
Elite environment: Work in a High-Performance Financial Firm where IT isn’t an afterthought — it’s mission-critical.
Ownership: Autonomy to build, improve, and leave your fingerprints on the IT landscape.