Senior Desktop Engineer

Location: Traveling distance to occasionally go into a Firm Office

Company: (Major Financial Asset Manager)

COMP: Total comp – £ 170,000 k GBP ( Depending on Skills ,exp, and Interview ) – LONDON UK

Total comp: $ 1,642,935 HKD ( Depending on Skills ,exp, and Interview ) – HONK KONG

Total comp: $ 279,657 SGD ( Depending on Skills ,exp, and Interview ) – SINGAPORE

ABOUT ROLE;

We are seeking a dynamic and visionary Senior Desktop Engineer to join our team. The ideal candidate will have between 6 and 15 years of experience in the IT industry, demonstrating a track record of delivering innovative technology solutions and client-focused services to drive business transformation.

Responsibilities:

Lead the analysis of technology and market trends, making short and long-term decisions for capital investments in infrastructure solutions.
Collaborate with the senior leadership team to align organizational structure for productivity and drive strategic partnerships with vendors for operational excellence.
Develop and manage high-performing teams, providing mentorship and guidance to colleagues at all levels of experience.
Serve as a technical lead in implementing department standards and guidelines for software installation and configuration.
Oversee the maintenance and troubleshooting of infrastructure components, including but not limited to GPO, Ivanti Appsense, SCCM, Citrix environment, and OneDrive migration efforts.
Provide expert-level support for various projects and implementations, ensuring the adoption of DevOps methodology for application updates.
Act as a change agent by actively engaging with key stakeholders to monitor platform health and mitigate identified problems.
Drive transparency and clear communication channels across all levels of the organization.
Ensure information security measures are implemented and maintained effectively.

DAILY TASKS may consist of:

Administer with the global desktop engineering team to implement global stands in GPO, Ivanti Appsense, and SCCM image.
Maintain Ivanti Appsense server and configuration for the America’s region
Maintain current on prem Citrix environment (Delivery controllers, and storefronts). Responsibilities include, but not limited to planned upgrades, server maintenance, troubleshooting. • Lead in the plan and coordination of regional OneDrive migration effort
Aid in effort of migrating from storage to DFS.
Aid in moving office users from physical computers to Citrix persistent desktops.
Testing and troubleshooting autopilot builds on new computers.
Validating regional image, monitor system performance utilizing Citrix Analytics, managing Delivery group and machine catalog utilizing Citrix Daas.
Provide level 2 & 3 support to end user support analysis.
Delivered high-level 7×24 supports regarding issues with business applications, equipment hardware, software and network/internet connectivity.
Scripted software installation using Altiris, and software repackaging tools such as ORCA & App Deploy, batch scripting, PowerShell scripting.
Created custom reports of software coverage & hardware inventory using a combination of SQL query & PowerShell scripting.
Developed and edited Citrix VDI environment settings using Ivanti AppSense. Recreated GPOs from the physical environment in the virtual, and securing the VDI desktop

Qualifications:

Bachelor’s degree in Computer Science or equivalent experience required.
Extensive experience in Desktop system administration and Engineering.
Strong leadership skills with a proven ability to build and motivate high-performing teams.
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
Strong Proficiency in PowerShell scripting, SCCM, Ivanti Appsense, Citrix, and other relevant technologies.
Experience in cloud technologies such as Microsoft Azure and Microsoft Intune is a plus.
Relevant certifications (e.g., MCSE, Citrix certifications) preferred.
In-depth knowledge of IT program management, change management, and information security best practices
If you are passionate about driving innovation and leading transformative change in the IT landscape, we encourage you to apply. Join us in shaping the future of our organization through technology excellence and strategic leadership.