Windows Engineer – Remote

  • Full-Time
  • Remote
  • Posted on June 20, 2022

Hedge Fund

Job Responsibilities:

Engineering and supporting physical and virtual Windows desktop/server environments
Engineering and supporting virtual infrastructure platforms, VDI, Citrix, VMware, virtual machines, virtual desktops
Engineering and supporting Microsoft Exchange, mail gateways, SMTP
Engineering and supporting MFA and SSO integrations, Okta, PingID, RSA
Engineering and administering SCCM, Active Directory, group policy, Appsense, file management
Managing and administering patching processes and best practices for Windows, Office, third party applications across virtual, physical and mobile endpoints
Excellent scripting skills VB, PowerShell, and SQL
Experience with cloud solutions, AWS, Azure
Focus on building automation into reoccurring processes and problems
Engineering and supporting various collaboration and messaging technologies, Zoom, Teams, Webex, Skype, Symphony
Engineering and supporting MDM solutions, Airwatch, MaaS360, Intune, MobileIron, etc
Engineering and supporting remote endpoints such as laptops, building and certifying OS, VPN infrastructure
Testing and certifying hardware and software technologies
Installation of hardware, software applications, security updates, service packs, etc.
Understanding of networking principles, practices and technologies, TCP/IP, DNS, WINS, DHCP
ServiceNow dev experience and integration/automation experience a plus
Create metrics, monitoring and system reports for a higher level of information, i.e., trends analysis and management of the “health” of environment
Provide documentation and update internal knowledgebase articles
Provide superior client experience and strengthen relationship with business partners
Develop criteria to evaluate 3rd party vendors and software as well as due diligence exercises, interface with vendors on regular basis
Effectively communicate and build rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration, from initiation to close.
Collaborate with colleagues across the global organization to implement change through structured change management process
Resolve complex issues and conflicts

7-10 years support / engineering experience
Bachelor’s Degree completed or relative work experience required
Strong understanding of the requirements of supporting Financial Markets Businesses
Knowledge of principles of Service Management (Support and Delivery)
Knowledge and understanding of systems life cycles
Strong grounding in all areas of Infrastructure Technology and Engineering

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