Front Office Matrix Support

The Front Office Trade Support Engineer is a key member of the operations and investment teams supporting live lifecycle of quantitative trade processes, including but not limited to startup, live automated trading system monitoring and triage, outages, reporting, and analysis functions. This person will work closely with software/network/systems engineers, portfolio managers, and various developer and operations teams within our firm. This person will have a strong technical background in a Linux environment, experience in internal front office low latency trade support, attention to detail, ability to multitask with changing requirements, and urgency to tackle live production issues.

Responsibilities:

• Monitoring in-house state-of-the-art low latency Marketdata and Order Management System
• Software Deployment and support; best practices for Production in financial markets in a low latency environment with deterministic and robust systems
• Setup, automations, and to follow up on tasks and postmortems
• Ownership of production footprint, e.g. identify system improvements, automate daily tasks, document existing and new workflows

Qualifications:

• Bachelor’s Degree from an accredited college or university (CS, Engineering, Math preferred)
• Hands on experience directly supporting low latency market data and order management systems, internal or third party. Internally supported systems were to have deterministic latency and be written in C++, Java, or OCaml
• Experience with NUMA nodes/x86 architecture, UDP multicast, hardware accelerated NIC’s is a must.
• Technical proficiency with Python, Linux, SQL, Excel, ability to debug scripts and code; working knowledge of FIX trading protocol
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
• Excellent communication and organizational skills with friendly demeanor across teams
• Ability to manage time effectively, set priorities and meet deadlines; mentorship of junior members

Nice to Have:

• C++ debugging experience
• DevOps experience with Jenkins, Ansible, Git, Bitbucket, Jira, Docker
• Heightened awareness for production alerts and adhere to SLA for remediation
• Experience in low latency trading platforms with integration utilizing FPGA’s, microwave networks, multicast broadcast, and point-to-point connections
• Experience with DataDog/Zabbix/PagerDuty and application monitoring frameworks
• Ability to troubleshoot network, authentication, startup, and file transfer issues